469_C330


INSURED APPROPRIATELY USES APPRAISAL PROVISION TO CHALLENGE ROOF CLAIM


Homeowner

Appraisal

 

On May 6, 2005, a windstorm struck Gervis Sadler’s home, causing damage to his roof. On September 1, 2005, Sadler submitted a claim under his North Carolina Farm Bureau Mutual Insurance Company homeowners policy. The insurer initially denied the claim but later reassessed the damage and issued a check for $3,203.03. Sadler did not cash the check because he was not satisfied with the amount. He wrote to Farm Bureau on June 5, 2006, informing the insurer that he intended to use the appraisal process described in his policy to determine whether or not there was additional damage that should have been covered.

The relevant language of the policy stated: “If you and we fail to agree on the value or amount of any item or loss, either may demand an appraisal of such item or loss. In this event, each party will choose a competent and disinterested appraiser within 20 days after receiving a written request from the other. The two appraisers will choose a competent and impartial umpire. If they cannot agree upon an umpire within 15 days, you or we may request that a choice be made by a judge of a court of record in the state where the insured premises is located.”

Within 20 days of his June 5 letter, Sadler hired an appraiser. Farm Bureau did not. The trial court appointed an umpire on June 30. Farm Bureau retained its own appraiser on July 31.

There was a substantial difference in the amount of damage to Sadler’s home assessed by the two appraisers. Farm Bureau’s appraiser assessed the value at $31,561.39. Sadler’s appraiser and the umpire agreed to an amount of $162,500. Farm Bureau filed a complaint for declaratory relief, arguing that Sadler’s appraisal award was not covered by the policy. Sadler counterclaimed, alleging breach of the covenant of good faith and unfair claim settlement practices. The lower court found that Sadler was entitled to $150,500 plus interest; Farm Bureau appealed.

On appeal, Farm Bureau argued that Sadler violated the terms of his policy by submitting an appraisal that not only provided the value of the loss but also included the date and cause of the damage. The Court of Appeals of North Carolina disagreed. It noted that it would be “impractical for an appraiser to make a value determination for potentially insured damages without acknowledging the cause.”

Farm Bureau next argued that Sadler violated the terms of his policy because he did not demonstrate that there was a genuine disagreement as to the amount of the loss before he demanded an appraisal. Again the court disagreed. It stated that Sadler’s failure to cash Farm Bureau’s check, and his statement that he wished to use the appraisal process, were sufficient evidence that there was a genuine disagreement.

Finally, Farm Bureau argued that Sadler had violated the policy terms by prematurely asking the court to appoint an umpire. The court rejected this argument as well. It found that appointment of an umpire before Farm Bureau hired its appraiser was proper because Farm Bureau had not adhered to the policy requirement of appointing an appraiser within 20 days of receiving Sadler’s notification that he would be using the appraisal process.

The court concluded that the appraisal award agreed on by Sadler’s appraiser and the umpire was valid and binding. Thus the decision of the lower court was affirmed.

North Carolina Farm Bureau Mutual Insurance Company, Inc., vs. Sadler-No. COA09-1054-Court of Appeals of North Carolina-May 18, 2010-693 South Eastern Reporter 2d 266